Verify Your one expect Account
Account verification is how we keep your balance safe and make sure payouts reach the right person. You will need to submit a copy of your national ID or passport and a recent document that confirms your registered address. Upload these through the Verification section in your account settings — the upload form accepts standard image formats and PDF. Our team reviews
submissions and updates your account status once the documents clear. A verified account has no payout holds related to identity, and it means your wallet details are locked to you specifically. If you have questions during the process, reach out through the account support channel.
- Go to Verification — Open account settings and select the Verification tab to see which documents are currently required.
- Upload Your ID — Submit a clear photo or scan of your national ID card or passport — both sides if your ID has information on the reverse.
- Address Confirmation — Upload a recent utility bill or bank statement showing your name and address as registered on your one expect account.
- Await Confirmation — Our team reviews your submission and updates your verification status. You will see the change reflected in your account dashboard.